Yes, you can! By default, TransferChain requires users to create a new cloud and obtain their recovery phrases when logging in for the first time. See this article for more details.
If users log out, they normally have the option to create a new cloud, which resets all data associated with their account. However, as an Admin, you can enforce a policy preventing users from creating new clouds without explicit permission.
To disable the creation of new clouds:
Go to Admin Panel > Settings > Policies.
Click New Policy.
Select Policy Extend.
Check the option labeled "Disable Create a New Cloud".
Click Continue to apply the policy.
Now users will no longer be able to create new clouds without administrative permission.