File & Folder Management
What happens when my account is over my storage limit?
If you attempt to upload a file larger than your allocated storage space, the system will prevent you from uploading the file/files. You can monitor your used storage space in the lower-left corner of the Web App. You might consider upgrading your plan and having more storage space. For
Can I buy more space for my account?
Of course, our pricing model is modular. You can upgrade your storage limit and the number of users according to your specific needs. To check out the plans: For business accounts: https://tcmp.transferchain.io/plan For individual accounts: https://account.transferchain.io/?tab=plan
How can I see my received files?
To view the files you've received, go to Transfers > Received. People can send you files with a time-limited expiration, You can filter out expired files from this page. To do so, check the "Show Expired Files" option.
How to move files and folders?
To move files into folders, click on the ellipsis opposite the relevant file then click the "Move" button. On the opening pop-up choose the folder in which you want to move the file. To move multiple files at the same time, first, check the boxes on the left side of
How to delete files/folders from TransferChain?
When you delete a file or folder from TransferChain, it is no longer visible in your cloud. The file or folder is permanently deleted. To remove files or folders, you have two options: either select the appropriate files and utilize the red delete icon, or tap the ellipsis located across
Can I restore deleted file?
If you delete a file or folder from TransferChain, it becomes permanently inaccessible, and it cannot be retrieved from anywhere
How to recover my files and folders after switching devices?
Even if you change your device, you can always restore your files. To do so, log in to your account and select the "Restore my cloud" (Existing User)" option. After you confirm your recovery phrases, the system will restore your files and folders.
What are the storage, upload, and download limits for TransferChain Web?
File Storage & Shared: We also do not impose any bandwidth restrictions on files that you upload, besides the limitation of your organization’s total storage capacity. Upload: Unlimited bandwidth (limited to the organization’s total storage capacity) Download: * Free Individual and Free Teams plans: 30 GB per calendar month * Plus
[AppSumo] What are the storage, upload, and download limits for TransferChain Web?
**Important the following limitations are for AppSumo users only, the general public limitations can be found from this link. File Storage & Shared: We also do not impose any bandwidth restrictions on files that you upload, besides the limitation of your organization’s total storage capacity. Upload: Unlimited bandwidth (limited to