Account Management

If you have forgotten your TransferChain password, you can reset it in the app by following these steps: 1) Click on "Forgot your Password" 2) Enter your email 3) If you have your recovery phrases, you can reset your password by selecting the "Yes, I have it" option. If you

The Recovery Phrase allows you to sync your account to another device and restore your data. It should not be learned from third parties as this could cause privacy and security problems. First, check if you can still access any of your clients (Desktop or Mobile apps). If you are

If you want to change your TransferChain password, you can reset it in the app by following these steps: 1) Click on "Forgot your Password" 2) Enter your email 3) If you have your recovery phrases, you can reset your password by selecting the "Yes, I have it" option. If

I know my password If you know your password, you can log out of your account and click the "Remove Account" icon. Then, please try to log in to your account again. After you log in, choose the "Create a New Cloud" (New User) option. Please note your new recovery

If you haven't received the email to activate, cancel, or reset your account, please check your email client's junk folder and spam filters. If the email does not appear in any of the email folders, contact your email service provider to determine if there is a block on TransferChain emails.

Check your spam folder to make sure the email didn't end up there. You can also add the email address noreply@transferchain.io to your address book and then try sending the email again. If you still don't receive the email, contact your email service provider to troubleshoot the issue