Subscription owners on paid plans can switch between plans. You can also increase the number of seats and invite new members to the subscription whenever you need to.
How to upgrade your plan
Note: If you have already made a payment for the former plan, the system will automatically deduct that amount from the upgrade cost.
For Individuals:
Please go to https://account.transferchain.io/login and log in.
After you log in, go to Account Settings > Plan section and click the "Change Plan" button. You can select the upgrading plan from here. Once you have made your purchase, the plan will be activated immediately.
For Businesses:
Please go to https://tcmp.transferchain.io/ and log in.
After you log in, go to the "Plan" section and click on the "Change Plan" button. You can purchase a plan by opening a pop-up. You can select the upgrading plan from here. Once you have made your purchase, the plan will be activated immediately.
How to downgrade your plan
For Individuals:
Downgrade to Free Plan
Please go to https://account.transferchain.io/login and log in.
After you log in, go to Account Settings > Plan section and click the "Change Plan" button. You can select the Free Plan from here.
The Free Plan will take effect when you apply the limits of the new plan by the end of your current billing period. Until then, you may still continue to use all the features of your current plan.
Note: if you have exceeded 5 GB of storage space usage. Please make sure to decrease the storage space usage within the new limits until your payment date. Otherwise, the downgrade won't place.
Downgrade to Plus Plan
Please go to https://account.transferchain.io/login and log in.
After you log in, go to Account Settings > Plan section and click the "Change Plan" button. You can select the Plus Plan from here.
The Plus Plan will take effect when you apply the limits of the new plan by the end of your current billing period. Until then, you may still continue to use all the features of your current plan.
Note: if you have exceeded 200 GB of storage space usage. Please make sure to decrease the storage space usage within the new limits until your payment date. Otherwise, the downgrade won't place.
For Businesses:
Downgrade to Free Plan
Please go to https://tcmp.transferchain.io/ and log in.
After you log in, go to the "Plan" section and click on the "Change Plan" button. You can select the Free Plan from here.
The Free Plan will take effect when you apply the limits of the new plan by the end of your current billing period. Until then, you may still continue to use all the features of your current plan.
Note: If you have exceeded 5 GB of storage space usage or if you have more than 3 seats, please make sure to decrease your storage space usage and the number of seats to comply with the new limits before your payment date. Otherwise, the downgrade will not take effect.
Downgrade to Teams Plan
Please go to https://tcmp.transferchain.io/ and log in.
After you log in, go to the "Plan" section and click on the "Change Plan" button. You can select the Teams Plan from here.
The Teams Plan will take effect when you apply the limits of the new plan by the end of your current billing period. Until then, you may still continue to use all the features of your current plan.
Note: If you have exceeded 2 TB of storage space usage, please make sure to decrease your storage space usage a comply with the new limits before your payment date. Otherwise, the downgrade will not take effect.
